Accessibility Declaration

Accessibility Declaration


Introduction to the Declaration

Teatr Łaźnia Nowa undertakes to ensure the accessibility of its website in accordance with the provisions of the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities. The Accessibility Declaration applies to the website Dom Utopii
Website publication date: 2020-08-31. Date of the last major update: 2021-02-01.

Status in terms of compliance with the law
The website complies with the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities.

Date of the Declaration and method of assessing digital accessibility
The declaration was drawn up on: 2021-02-01. The Declaration was prepared on the basis of a study conducted by an external entity: Remedia.

Feedback and contact details.
In case of problems with the accessibility of the website, please contact us. The contact person is Łukasz Kolender, You can also contact us by calling at 12 680 23 40. You can submit requests for unavailable information in the same way and submit complaints about non-availability.

Information on the procedure

Everyone has the right to request the digital accessibility of the website, mobile application or any of their elements. You can also request information to be made available using an alternative means of access, for example by reading a digitally unavailable document, describing the content of a video without an audio description, etc. The request should include the data of the person submitting the request and indicate the website or mobile application in question and the method of contact. If the requesting person reports the need to receive information by means of an alternative method of access, they should also specify a convenient way for them to receive this information. The public entity should perform the request immediately, not later than within 7 days from the date of the request. If it is not possible to meet this time limit, the public entity shall promptly inform the requesting party when it is possible to fulfil the request, but the time limit shall not be longer than 2 months from the date of the request. If digital accessibility is not possible, the public entity may propose an alternative way of accessing given information. If a public entity refuses to comply with the request to provide accessibility or an alternative means of accessing information, the requester may file a complaint regarding the accessibility of a digital website, mobile application, or element of the website or mobile application. After taking all the steps as part of the above-mentioned procedure, you can also submit a request to the Ombudsman.



Architectural Accessibility


The building of Dom Utopii – Międzynarodowe Centrum Empatii is located on the premises of the Szkolne 26 estate in Kraków. Currently, the building is undergoing modernisation and finishing works, so it is closed to visitors. After the works have been completed in accordance with the reconstruction and modernisation project, the building will be adapted to the needs of people with motor disabilities.

The premises of Teatr Nowa Łaźnia in the building at the Szkolne 25 estate in Kraków is available to people with reduced mobility.

For wheelchair users, the easiest way to get to the building is through the entrance on the left side of the building, from the car park, as there is a separate entrance with a ramp for wheelchairs.

At the main entrance door to the Theatre building, there is a video intercom connected with the Theatre’s administrative office and the Theatre’s administrative sector. The door is opened by an electromagnetic lock. Audience members are invited by the staff of the Audience Service Office into the foyer of the Theatre and then into the auditorium. To arrange your visit smoothly, you are encouraged to contact the Audience Service Office: phone 504-416-796, e-mail:

Theatre halls, corridors and other spaces intended for guests and audiences of the Theatre do not have threshold barriers that would hinder access for wheelchairs. There is no elevator in the Theatre building. The toilet for people with disabilities is located on level 0, in the so-called “old cloakroom”, near the side entrance and opposite the entrance to the theatre halls.

The Theatre has an internal car park for guests and audiences of the Theatre, including parking spaces for the disabled. Maximum number of positions: 70. In order to use a parking space, please contact the Audience Service Office: phone: 504-416-796, e-mail:
There are no induction loops in the Theatre. At the moment, the Theatre does not have the possibility to translate performances into sign language – either live or online.

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